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  1. Help Center
  2. Reservations and Refunds

Reservations and Refunds

Make a Reservation

  • Fare Families
  • What are the advantages of using copa.com rather than buying a ticket at a Reservation Center?
  • Can I save my payment information on the website?
  • How do I purchase my reservation?
  • How do I book a ticket?
  • How do I purchase a ticket if I don't have a credit card?
  • How can I make reservations and get quotes for flights at copa.com?
  • See all 28 articles

PriceLock

  • What is PriceLock?
  • What is PriceLock price?
  • Can I earn miles when I purchase PriceLock?
  • How can I make a reservation change with PriceLock?
  • What happens if I don't pay my PriceLock on time?
  • Can I purchase Pricelock with an award ticket or miles?
  • See all 13 articles

Change my itinerary of an existing reservation

  • How much is the cost to change my ticket?
  • Where can I check the cancellation fee of my ticket?
  • Can I switch flights on the same day of departure?
  • Do all of your airfares apply for change or cancellation fees?
  • Can I change the date, route or itinerary of my ticket online?

Request Refund

  • What information is required to complete the refund request via bank transfer?
  • How can I request a ticket refund?
  • How long will it take to complete the refund?
  • Where should I request the refund?
  • Who can request a refund?
  • Can I request a refund of fees, taxes or other duplicate charges by mistake?
  • See all 11 articles
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