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  1. Help Center
  2. Reservations and Refunds
  3. Request Refund

Request Refund

  • What information is required to complete the refund request via bank transfer?
  • How can I request a ticket refund?
  • How long will it take to complete the refund?
  • Where should I request the refund?
  • Who can request a refund?
  • Can I request a refund of fees, taxes or other duplicate charges by mistake?
  • Are Advanced seat assignment refundable?
  • Are Instant Upgrades refundable?
  • What is Copa Airlines' refund policy in the event of the aircraft having mechanical problems or other inconveniences caused by the airline?
  • Right of Retraction and Withrawal in Colombia
  • Right of Withdrawal in Brazil
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