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  1. Help Center
  2. ConnectMiles

ConnectMiles

Join ConnectMiles

  • What are qualifying miles or segments and what are they for?

PreferProgram

  • How can I become a PreferMember?

Get miles

  • Can I transfer the accumulated points with any credit card to miles?
  • How do I earn miles on ConnectMiles?

Use miles

  • Do the miles I earn using my co-branded credit card expire?
  • How can I book award tickets with ConnectMiles?
  • I have a frequent flyer number from a Star Alliance member airline, can I earn miles with Copa Airlines now that it is part of the Star Alliance?

Claim Miles

  • How can I get miles credited to my account?

My account

  • How do I make changes to my ConnectMiles account?
  • How can I unify duplicate accounts?
  • How do I correct the name registered in my ConnectMiles account?

Other

  • Does ConnectMiles perform "Status Match" homologation to members of other loyalty programs?
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