Copa Airlines
Articles
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Reservations for passengers, children, and infants
We make the experience of reserving and buying tickets for you and your companions faster and easier. Can I make a reservation for someone else? How many passengers can I include in a single reserv...
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What is Copa Airlines' refund policy in the event of the aircraft having mechanical problems or other inconveniences caused by the airline?
Involuntary Refunds In cases in which Copa Airlines is responsible for the disruption of a trip due to attributable causes, for example, mechanical failure of the aircraft, maintenance, logistic pr...
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Does a child traveling with one parent need both parents' consent?
In some countries, passengers under 18 years old can leave their country if : Traveling accompanied by both parents. Traveling accompanied by one parent and holding notarized authorization from ab...
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Can I request a refund of fees, taxes or other duplicate charges by mistake?
In the cases in which for any reason you have been charged a fine, a tax or any other double charge, you can request a refund by presenting evidence indicating the payments. Contact our Call Center...
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Name on the reservation and travel management
How should my name appear on my reservation? Can I change the name on my ticket? How can I stay informed during my trip? How should my name appear on my reservation?The name on the reservation ...
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Do I need to go through customs if I am connecting on an international flight in Panama with Copa Airlines?
The Hub of the Americas offers convenient flight schedules designed for very quick connections and seamless end-to-end service. Bags are checked directly to the passenger's final destination and th...
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What is TSA Precheck?
TSA PreCheck is available from U.S. Airport and Puerto Rico. TSA PreCheck is a pre-inspection process that allows passengers who belong to a U.S. Department of Homeland Security (DHS) Trusted Trave...
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Does Copa Airlines offer special discounts?
Yes, Copa Airlines offers special discounts in certain cases, in accordance with the regulations of each country.For more information about special discounts, please contact our Call Center or visi...
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Are Advanced seat assignment refundable?
Additional paid services may or may not be refundable, find more information in this section. Are Advanced seat assignment refundable? Can I request a refund for my upgrade? Can I request a prep...
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Can I check in my bags in advance?
On international flights, Copa Airlines does not allow bags to be checked in more than four hours in advance of the scheduled flight departure time, or more than six hours in advance of the flight ...