Assistance for severe allergies
If you have a disability due to severe allergies, Copa Airlines establishes an allergy buffer zone to minimize the risk of exposure. However, we cannot guarantee an allergen-free environment during the flight.
What is an allergy buffer zone?
An allergy buffer zone is the area around your seat where the source of allergens is not located in the same row, the row immediately in front, or the row immediately behind. It does not include rows across the aisle.
How can I request this assistance?
You must request this assistance at least 48 hours before your flight departs through our Sales Offices or the Assistance Request Form for a Disability Due to Severe Allergies.
Note
This assistance is offered on flights to and from Canada, in compliance with Canada's Accessible Transportation for Persons with Disabilities Regulations.