Flexibility for your travel plans
- Can I change the date, route or itinerary of my ticket online?
- Where can I check the cancellation fee of my ticket?
- Do all of your airfares apply for change or cancellation fees?
- How can I request a ticket refund?
- Who can request a refund?
- Where should I request the refund?
- How long will it take to complete the refund?
- How can I use my travel certificate?
- How long are travel certificates valid?
- What is the status of my refund or travel certificate ?
- Are you doing humanitarian flights?