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Email confirmation

Did you report your case at the airport?

Why do you want to report your case here?

Please specify, why are you opening your case here?

Why didn't you report your case at the airport?

Please specify, why did you not report your case at the airport?

Enter your claim number

Example of reported case number: PTYCM12345

Claimed value

ConnectMiles status

ConnectMiles member ID

Name

Last name

Country

Cell Phone number

Flight number

 Flight date

Origin

Destination

Reservation code

Ticket number

How many baggage were affected?

Baggage tag number

Example of luggage tag number: CM805373

Passenger name

Baggage type

Baggage tag number (#2)

Example of luggage tag number: CM805373

Passenger name (#2)

Baggage type (#2)

Claimed value (#2)

Baggage tag number (#3)

Example of luggage tag number: CM805373

Passenger name (#3)

Baggage type (#3)

Claimed value (#3)

Baggage tag number (#4)

Example of luggage tag number: CM805373

Baggage type (#4)

Claimed value (#4)

Baggage tag number (#5)

Example of luggage tag number: CM805373

Baggage type (#5)

Claimed value (#5)

Please detail the missing items in your baggage