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ConnectMiles Requests
ConnnectMiles Partner Form
Please share with us your questions, comments or concerns
Delayed baggage
Damaged baggage
Baggage with missing items
Best Fare Guarantee
Copa Airlines Customer Claims
Send us your requests about:
Assitance request for disability due to a severe allergy - Flights from/to Canada
Name Correction Request for Travel Agencies
Formulario Reembolso de Millas
Information form for bank transfers in Brazil
Request for refunds of airline employee's tickets
Refund of boarding fees in Chile
PCR test fee refund
ARC refund exceptions
Correction of Quoting Error for Negotiated Fares
Manual Issuance Authorization
Correction of Quoting Error for Public Fares
Add, Delete or Desactive PCCs for Negotiated Fares
Copa Connect Support Center
Copa Connect Support Center
GSA Support Form
Formulario de asistencia Zendesk
Requests for personal data
Solicitudes de Configuración en ALMS
Evaluación de Calidad
Items forgotten
Solicitud de escucha de llamadas
Social Media Escalation
Your email address
Mail address confirmation
Subject
Give us more details of your complaint
Have you reported your case at the Airport?
Why do you want to report your case here?
Please specify, why are you opening your case here?
Why didn't you report your case at the airport?
Please specify, why did you not report your case at the airport?
Enter your claim number
ConnectMiles status
ConnectMiles member ID
Title
(optional)
Name
Last name
Country
Cell Phone number
Flight number
Cabin class
(optional)
Flight date
Origin
Destination
Reservation code
Ticket number
How many baggage were affected?
Baggage tag number
Passenger name
Baggage type
Claimed value
Baggage tag number (#2)
Passenger name (#2)
Baggage type (#2)
Claimed value (#2)
Baggage tag number (#3)
Passenger name (#3)
Baggage type (#3)
Claimed value (#3)
Baggage tag number (#4)
Passenger name (#4)
(optional)
Baggage type (#4)
Claimed value (#4)
Baggage tag number (#5)
Passenger name (#5)
(optional)
Baggage type (#5)
Claimed value (#5)
Additional comments
Please describe in detail how we can help you with your request.
I have attached photos of the damage to my luggage.
I have attached the purchase invoice for my suitcase.
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