Submit a request – Help Center

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Subject

Give us more details of your complaint

Have you reported your case at the Airport?

Why do you want to report your case here?

Please specify, why are you opening your case here?

Why didn't you report your case at the airport?

Please specify, why did you not report your case at the airport?

Enter your claim number

ConnectMiles status

ConnectMiles member ID

Title (optional)

Name

Last name

Country

Cell Phone number

Flight number

Cabin class (optional)

Flight date

Origin

Destination

Reservation code

Ticket number

How many baggage were affected?

Baggage tag number

Passenger name

Baggage type

Claimed value

Baggage tag number (#2)

Passenger name (#2)

Baggage type (#2)

Claimed value (#2)

Baggage tag number (#3)

Passenger name (#3)

Baggage type (#3)

Claimed value (#3)

Baggage tag number (#4)

Passenger name (#4) (optional)

Baggage type (#4)

Claimed value (#4)

Baggage tag number (#5)

Passenger name (#5) (optional)

Baggage type (#5)

Claimed value (#5)

Additional comments

Please describe in detail how we can help you with your request.

I have attached photos of the damage to my luggage.

I have attached the purchase invoice for my suitcase.

Attachments(optional)

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