Submit a request – Help Center

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Your email address

Subject (optional)

Contact reason

Please specify your contact reason

Reservation code

Number of tickets in the reservation

Name of the passenger (1)

Ticket number

Ticket number example: 230-2154584786

Name of the passenger (2)

Ticket number (2)

Name of the passenger (3)

Ticket number (3)

Name of the passenger (4)

Ticket number (4)

Name of the passenger (5)

Ticket number (5)

Name of the passenger (6)

Ticket number (6)

Purchase country

Please specify your purchase country

Name

Last name

Personal identification number

Country code

Phone number

ConnectMiles member ID (optional)

Please enter your 9-digit ConnectMiles account number

Where did you buy your ticket?

Please specify where your ticket was purchased

Payment Method

Please specify your payment method

Additional comments

Please describe in detail how we can help you with your request.

I have attached the death, illness or medical certificate stating that I cannot travel

Attachments(optional)

Add file or drop files here