What information is required to complete the refund request via bank transfer?

In cases where a bank transfer is required to complete the refund of a ticket, the following information is required:
- Copy of national identity card and/or passport, of the applicant and all passengers within the reservation.
- Bank Certification (All countries)
- Copy of a voided check or savings certification (U.S. only)
- Third Party Payments: Letter from the passenger(s) authorizing payment to be made to the agency or third party (See document below).
- Complete bank transfer payment requirements form (See document below).

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