What are the measures that Copa Airlines has implemented in response to COVID-19?

We reinforce our hygiene and disinfection measures by complying with the requirements of national and international health authorities. We seek to guarantee you a safe travel experience.

To see more detailed information for each point of contact through your travel experience, we have prepared a complete section of information that you can find here

 

Below you will find a summary of our COVID-19 prevention measures.

At the airport

  • At the points of contact between our staff and passengers, we use high-performance disinfectants.
  • All our staff will be properly protected.
  • In most of the airports where we operate, we will have physical distance measures established by each country at the service points and hand sanitizer at different points of high traffic.
  • We have implemented additional hygiene measures and simplified the service to minimize physical contact.

Copa Club

  • Pre-packaged snacks in the buffet and self-service area with coffee and water dispensers
  • Simplified bar service: sodas, water, beer and wine, served in disposable cups.
  • We redistribute the seats keeping the physical distance established by the local authority.

Boarding process and in flight

  • Between each flight, a specialized team will perform a thorough cleaning of the interior of the aircraft with high-level products and electrostatic sprayer.
  • The use of a mask is mandatory throughout the flight.
  • Movement in the aisles during the flight will be limited and it is not allowed to change seats once inside the aircraft.
  • Avoid going to the lavatory if you see a row of more than four people.
  • We do not offer special meal service on board our flights, except for gluten-free meals on flights to/from Argentina.
  • Once you arrive at your destination, it is very important that you remain seated waiting for your turn to leave the plane.
Was this article helpful?
163 out of 285 found this helpful