How are courtesy upgrades given in the ConnectMiles program?

Courtesy upgrades are first given up to 144 hours prior to the flight, and may also be given on the day of the flight at the airport depending upon availability.

ConnectMiles members will receive upgrades based on their PreferMember status, as follows:

  • Presidential: starting 144 hours prior to departure of the flight.
  • Platinum: starting 72 hours prior to departure of the flight.
  • Gold: starting 48 hours prior to departure of the flight.
  • Silver: starting 24 hours prior to departure of the flight.
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