How can I use the miles I earn with ConnectMiles?

ConnectMiles members can use their miles on award tickets on flights operated by Copa Airlines, Copa Airlines Colombia, Star Alliance member carriers and partner airlines. 



Do my miles expire on ConnectMiles?

Miles expire after 24 months of no activity on your account. Any accumulation or redemption made to the ConnectMiles account is considered an activity, whether due to flight activity, with non-airline partners, banks, buying, receiving gift miles, transferring or donating miles.


How many miles do I need for a reward ticket?

If you want to know the amount of ConnectMiles required to purchase a ticket for your next trip on Copa Airlines, visit the Redemption Table for redemption on Star Alliance member airlines and/or other partner airlines. 


Is it possible to book ConnectMiles award tickets for travel in different cabin classes?

Yes, it is possible to redeem miles for travel in different classes on different types of flights.
For example, you may purchase a round-trip ticket with the outbound trip in economy class and the return trip in business class.


Can I make changes to ConnectMiles award tickets?

Yes, changes can be made, but penalties may apply. For additional information, access the Award Ticket Rules section.

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