Copa Airlines wishes to provide the greatest peace of mind on your next trip, offering you better coverage and essential benefits so that you can enjoy peacefully.

For detailed information on types of coverage, descriptions, policies and costs, visit our Travel Insurance section.

 

 

What kind of insurance does Copa Airlines offer?

To provide you with greater peace of mind while traveling, Copa Airlines offers travel insurance through our strategic partner Chubb.

 

When does the coverage begin?

The trip interruption and cancellation and the travel medical assistance coverage begin the moment you purchase the insurance. The remaining policies go into effect after you have gone through customs at the airport.

 

What if I lose my baggage and I have insurance?

We recommend that you notify your insurance company of the problems with your baggage. Contact the Central Assistance at the number listed on your policy.

 

 

What does the trip interruption or cancellation policy cover?

If you purchased travel insurance through our strategic partner Chubb, the policy provides coverage if faced with unforeseen circumstances such as flight cancellations, travel delays and misconnections and baggage losses.

 

 

Does the travel insurance policy cover if I have to cancel my trip unexpectedly?

If you purchased travel insurance through our strategic partner Chubb, the policy covers certain unforeseen circumstances. You can find a list of these circumstances in the coverage description.

 

 

How do I file a claim regarding my travel insurance?

If you purchased travel insurance through our strategic partner Chubb, you should contact the Assistance Center at the number listed on your policy or to the following numbers:

  • Calls from the USA and Canada: +1-866-278-2138 / +1-877-817-0166
  • Collect calls from the rest of the countries: +1-305-203-054
  • WhatsApp line for all countries: +1-786-653-3717

You can also contact via e-mail to chubbtravelinsurance.pa@chubb.com. Always have policy holder information and the insurance certificate number.

For additional information visit the Travel Insurance section.

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