Under what scenarios can I preselect a free seat?

Seat pre-selection is free for:

  • All members of our ConnectMiles loyalty program who have a PreferMember status at the time of the advanced seat assignment and up to 8 companions traveling with the PreferMember within the same reservation. When traveling on an award ticket (ticket purchased with miles), seat selection will be available at check-in.
  • Passengers with physical, motor or reduced mobility disabilities and a companion. Passengers with this disability and their companion can preselect seats at no cost by calling the Reservations Center, in sales offices or at the airport. The passenger must be assigned a seat next to the passenger with a disability.
  • Passengers traveling with service animals.
  • Passengers under 14 years of age will be assigned a free seat next to a parent, guardian or guardian at the time of check-in in case there are no free seats available.
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