How do I correct the name registered in my ConnectMiles account?

For security reasons, the member must send from the mail registered in their ConnectMiles account a color-readable image of their passport or identity document and their request to the mail accounts@connectmiles.com, specifying the name data to correct.

The ConnectMiles team will evaluate your request and it will be accepted or rejected in accordance with the policies of the ConnectMiles program.

• How do I update the physical address registered in my ConnectMiles account?

How do I update the physical address registered in my ConnectMiles account?

To change the physical address registered in your ConnectMiles account, you must complete the following steps:

1. Access your account on Copa.com.
2. Select the "My Profile" option located in the menu on the left.
3. Next, click on the Step 2 option.
4. Update your address.
5. Select the Update button.