How do I change my ConnectMiles password?

To change your ConnectMiles password, you must complete the following steps:

  1. At, select the "Start Session" option
  2. Select "Forgot your password?"
  3. Indicate your ConnectMiles number or email registered in your account.
  4. If you have included security questions in your profile, answer them correctly, otherwise you will receive an email that will allow you to change your password.
  5. Perform the update.


  • Use strong passwords.
  • They must have a minimum of 8 characters including uppercase, lowercase, numbers and special characters.
  • Remember not to create passwords with information that other people may have access to.
  • The security data of your password or Pin of your ConnectMiles account should not be shared.
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