Which flights are eligible for PreferMember Complimentary Upgrades?

All flights that have an Executive Class cabin operated by Copa Airlines, and are available for upgrades in class Z, qualify for Complimentary PreferMember upgrades.


How are courtesy upgrades given in the ConnectMiles program?

Complimentary upgrades are given starting 144 hours prior to the flight, and they may also be given on the day of the flight at the airport, subject to availability. Passengers will receive complimentary upgrades based on the fare family purchased and the PreferMember status.

For more information visit our Fare Families page.



Does ConnectMiles offer coupons or travel certificates for free upgrades?

Presidential and Platinum status, receive coupons or ConnectMiles certificates per year for courtesy upgrades to Business Class, they can be used in any destination of Copa Airlines, Copa Airlines Colombia and United.

For additional information on the number of certificates and how to use them, access the Courtesy Promotions section.

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