How do I file a claim regarding my travel insurance?

If you purchased travel insurance through our strategic partner Chubb, you should contact the Assistance Center at the number listed on your policy or to the following numbers:

  • Calls from the USA and Canada: +1-866-278-2138 / +1-877-817-0166
  • Collect calls from the rest of the countries: +1-305-203-054
  • WhatsApp line for all countries: +1-786-653-3717

You can also contact via e-mail to Always have policy holder information and the insurance certificate number.

For additional information visit the Travel Insurance section.

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