Under which medical conditions am I allowed to travel with Copa Airlines?

If you have a medical condition that you think requires special attention from our staff, let us know so we can help you.

To see a complete list of conditions and additional information, if you are pregnant or a passenger with special needs, access the Priority Passengers section.

 

 

Under which medical conditions am I allowed to travel with Copa Airlines?

Your health is very important to us. If you have any medical condition, we recommend that you visit your doctor before traveling, who must issue a written statement indicating that you can complete your trip. 

Passengers traveling on Copa Airlines who present mild health problems and do not suffer from infectious or contagious diseases and who can take care of themselves or are assisted by a companion during the flight, must take into account certain conditions when traveling.

 

 

Can I travel if I am blind and or hearing impaired?

For Copa Airlines, customers with certain conditions are considered priority passengers. If you are traveling with a passenger that has special needs, please let us know if you require any special assistance. We will do everything possible to accommodate your needs.

 

 

Can I travel with a mentally disabled person?

For Copa Airlines, customers with certain conditions are considered priority passengers. If you are traveling with a passenger that has special needs, please let us know if you require any special assistance. We will do everything possible to accommodate your needs.

Visit our Priority passengers section to review safety tips when traveling with people with special needs.

 

Are knee defenders allowed on Copa Airlines aircrafts?

 At Copa Airlines, we are committed to your safety. That's why, on all our flights, we strictly prohibit the use of any device or object that could temporarily or permanently affect the functionality of any structure inside our aircraft cabins (rows of seats, tray tables, seatbacks, etc.). Knee defenders are considered one of these devices, and their use is prohibited on all Copa Airlines airplanes.

 

 

Passengers with disability due to severe allergies

If you have a disability due to a severe allergy, Copa Airlines will ensure that a buffer zone is set up to minimize the risk of exposure. However, we cannot guarantee an allergen-free environment during the flight.

A buffer zone is the area around your seat where the source of allergens is not in the same row, either in the front or back row. It does not include rows across the aisle.

You should request this assistance at least 48 hours before your flight departure through our Sales Offices or the Assitance request for disability due to a severe allergy form.

Note: This assistance is offered on flights to/from Canada, in compliance with Canada's Accessible Transportation for Persons with Disabilities Regulation.

Was this article helpful?
9 out of 15 found this helpful