When can Copa Airlines deny boarding?

Copa Airlines may deny boarding to any customer if that customer could affect flight security for the following reasons:

  • Said person participates or is involved in some incident that threatens or risks the physical integrity or the safety of the Passengers, the crew members, the baggage, the cargo or the aircraft.
  • Said person is or appears to be sick, intoxicated or under the influence of alcohol or drugs.
  • Said person displays aggressive or unacceptable behavior.
  • Said person does not allow himself or herself to be searched.
  • Said person does not allow the inspection of his or her checked or carry-on baggage.
  • Said person poses a potential threat to the safety, comfort, and order or discipline of the flight, the health or convenience of the other Passengers and the crew, or the integrity of the flight.
  • Said person has not paid the fares, taxes and other applicable charges.
  • Said person does not have valid trip documents, attempts to enter a country for which said person does not have the necessary documentation, destroys his documentation during the trip, or refuses to provide his documents to the crew in exchange for the corresponding receipt or proof.
  • Said person presents a ticket purchased fraudulently or reported as stolen or false, or is not the person designated as Passenger.
  • Said person does not obey the safety and behavior instructions of the airline, either on land or in air.
  • Said person does not comply with the laws and regulations.
  • Said person is included on the restricted lists issued by the competent authorities in any of the countries where Copa Airlines operates.
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