Where do I access information regarding my delayed luggage?

Once you notify the Copa Airlines baggage service about your delayed luggage, you will be given a claim number. With this information on hand, our automatic baggage tracking system helps us find bags all over the world.

The information you provide us describing the luggage (style, color, contents, etc.) helps us conduct a fast and exhaustive search. Our baggage service will get in touch with you periodically to keep you informed of the situation.

If you have already filed a claim please contact our Call Center to receive information about the delivery status. If you have not filed a claim, fill out the Delayed Baggage form.

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