Tickets may or may not be refundable.
If you want to cancel a reservation we recommend you:
- If the reservation was already purchased you should contact our Reservations Center to cancel it and verify their restrictions.
- If you have made a reservation in our web site and select the option “Reserve and hold my itinerary for 24 hours” your reservation will be kept active for 24 hours, after this period of time, it will automatically be canceled if the payment is not processed.
At Copa Airlines we understand the concerns you may have when traveling today due to the outbreak of COVID-19, we made our exchange policies more flexible, providing you more options, so you can make adjustments to your itinerary without change fees. For more information please visit here.