Venezuela
Published on November 7, 2024
Temporary Suspension of Flights to/from Venezuela

According to the Civil Aviation Authority of Venezuela, we currently do not have the necessary approval to operate commercial flights between Panama and Venezuela.

We want to assure you that we are committed to your safety and well-being and will do everything possible to provide assistance during this situation. Therefore, we offer the following alternatives:

• Change your itinerary: Change the flight date and/or origin or destination of your ticket within the same region without additional charge* by contacting our Call Center, Sales Offices or directly with your travel agency.
  * Fare differences, taxes, or airport fees associated with the new travel date and/or the new origin or destination may apply.

•  Request a refund: If you wish to request a refund for your ticket to the original form of payment, you can manage your request through our website: https://www.copaair.com/en-gs/customer-service/changes-and-refunds/
  
  
• Retain the value of your ticket for a future travel date: Retain the value of your ticket as a credit for a future travel date, valid for one year from the date of issuance. Once you decide when you want to travel, you can reschedule your trip through our Call Centers, Sales Offices or directly with your travel agency.

 

Past travel advisory

 

Argentina
Published on April 5, 2025

Impact due to strike by the aviation union

Due to the strike by the aviation union in Argentina, we are offering flexibility to our affected passengers.

• If your ticket was purchased by April 5, 2025,

• If your trip was scheduled between April 9, 2025 and April 10, 2025, you may make changes to your itinerary.

• The deadline to start your new trip is April 17, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

Venezuela
Published on January 10, 2025

Closure of Airspace and Land Borders Between Colombia and Venezuela

Due to the closure of airspace and land borders between Colombia and Venezuela, we are providing flexibility for our affected passengers.

• If your ticket was purchased by January 10, 2025,
• If your trip was scheduled between January 10, 2025, and January 13, 2025, you may make changes to your itinerary.
• The deadline to start your new trip is January 20, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

 

United States
Published on January 8, 2025

Wildfires in Southern California

Due to the wildfires in Southern California, we are providing flexibility for our affected passengers.

• If your ticket was purchased by January 7, 2025,

• If your trip was scheduled between January 8, 2025, and January 20, 2025, you may make changes to your itinerary.

• The deadline to start your new trip is January 27, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

 

Chile
Published on November 14, 2024

Aviation union action

Due to the aviation union action currently taking place in Chile, airport services may be affected. We recommend arriving at the airport at least three (3) hours before your flight.

 

 

Peru
Published on November 13, 2024

National Transport Strike

Due to potential impacts on the roads because of the National Transport Strike, which will take place from November 13, 2024, to November 15, 2024, in Peru, we recommend taking measures to arrive at the airport at least three (3) hours before your flight.

 

 

United States
Published on October 7, 2024

Modifications to the roadway of Terminal 4 at John F. Kennedy International Airport

Due to the closure of the JFK Expressway, there will be only one access point available to Terminal 4 for John F. Kennedy International Airport.
We recommend taking the necessary measures to arrive at the airport at least four (4) hours before your flight. 

 

 

Cancun, Miami, Fort Lauderdale, Orlando, Tampa, Nassau
Published on October 5, 2024

Hurricane Milton

Due to the disruptions caused by Hurricane Milton, we are providing flexibility to our affected passengers.

• If your ticket was purchased until October 05, 2024,
• If your trip was scheduled for October 07, 2024 to October 11, 2024, you will be able to make changes to your itinerary.
• You have until October 17, 2024, to start your new trip.

Please contact our Call Center or visit our Sales Office if you require further information.