United States
Published on June 09, 2025

Frequently Asked Questions – U.S. Entry Restriction

The answers provided below are based on the official bulletin issued by the U.S. Customs and Border Protection (CBP). For further reference, you can consult their official statement at the following link.

On June 4, 2025, the U.S. government issued a Presidential Proclamation imposing temporary entry restrictions for citizens of certain countries as a national security measure. This policy will go into effect on June 9, 2025.

We understand this information may cause questions and uncertainty, so we have prepared this FAQ guide to help you understand how your travel may be affected and what actions to take if you fall within the scope of the Proclamation.

1. Can I still travel to the United States with my current visa?
   A. If your visa was issued on or before June 8, 2025, you may travel as usual, subject to standard CBP inspection upon entry to the U.S., with no need to change your itinerary.
   
   

2. Which countries are subject to the entry restriction?
   A. The Proclamation applies to nationals of the following 19 countries: Afghanistan, Burma (Myanmar), Chad, Republic of the Congo, Equatorial Guinea, Eritrea, Haiti, Iran, Libya, Somalia, Sudan, Yemen, Burundi, Cuba, Laos, Sierra Leone, Togo, Turkmenistan, and Venezuela.
   
   

3. I’m a citizen of one of those countries. Does that mean I can’t travel anymore?
   A. It depends. If you have a visa issued before June 9, 2025, you may still travel unless other grounds for inadmissibility apply. Additionally, specific exceptions allow entry even with visas issued after that date (see next question).
   
   

4. What are the exceptions to this Proclamation?
   A. You may travel if you meet one of the following conditions, even if you are a national of a designated country:

   • You are a U.S. lawful permanent resident (green card holder).

   • You have dual nationality and are traveling on a passport from a country not designated in the Proclamation.

   • You are traveling with a diplomatic or international organization visa (A-1, G-4, NATO, etc.).

   • You are an athlete (or part of an official team) traveling for an event such as the World Cup or Olympics.

   • You have an immigrant visa for family reunification (IR-1, CR-1, IR-2, etc.).

   • You are traveling as part of an international adoption process (IR-3, IH-4, etc.).

   • You are a beneficiary of a special Afghan visa or work for the U.S. government.

   • You are a member of a persecuted religious or ethnic minority in Iran.

   • You hold a valid travel facilitation document (such as Form I-512 or PARCIS).

    

5. I have a visa issued after June 8, 2025, and I am a national of one of the 19 restricted countries. Can I travel?
   A. No, unless you qualify for one of the listed exceptions. Visas issued on or after June 9 do not authorize travel for nationals of the 19 restricted countries unless accompanied by a valid exception document.
   
   

6. Where can I check if my case qualifies for an exception?
   A. We recommend contacting the U.S. embassy or consulate directly.
   
   

7. Can I be denied boarding for this reason?
   A. Yes. If you fall under the scope of the Proclamation and do not qualify for an exception, airlines are required to deny boarding to avoid penalties from the U.S. government.
   
   

8. What should I do if I have specific questions about my visa or immigration status?
   A. We recommend contacting U.S. Customs and Border Protection (CBP) or the U.S. Department of State directly. These are the authorities responsible for determining the validity of travel documents and authorizations.

 

New York, United States
Published on June 10, 2025

Road Modifications on the Way to John F. Kennedy International Airport

Due to road closures caused by construction on the JFK Expressway, access to and from John F. Kennedy International Airport may experience significant congestion over the coming months.
To avoid delays and missed flights, we recommend:
• Using the AirTrain JFK as an alternative means of transportation.
• If you choose to drive, plan to arrive at the airport at least 3 hours before your flight departure.
• Consider arriving even earlier if possible, due to the potential for additional closures.

 

 

IAD, JFK - United States
Published on June 10, 2025

Transport of courier shipments in checked baggage

For passengers traveling to Washington-Dulles International Airport (IAD) or John F. Kennedy (JFK) airport in New York with goods intended for distribution, we recommend using the Copa Cargo service. Please note that local authorities prohibit transporting this type of goods in either checked or carry-on baggage at this airport.

 

Venezuela
Published on May 23, 2025

Reactivation of flights to/from Venezuela

Starting Tuesday, May 27, 2025, Copa Airlines will resume its air operations between Panama and Venezuela, following the authorization granted by the National Institute of Civil Aviation (INAC) of the Bolivarian Republic of Venezuela.

• If your ticket was purchased by May 22, 2025,

• If your trip was scheduled from July 30, 2024, you may make changes to your itinerary.

• The deadline to make changes to your itinerary is June 30, 2025.

•  You may choose any date within the ticket’s validity period as the latest possible date to begin your new trip.

Please contact our Call Center or visit our Sales Office if you require further information.

 

 

 

Past travel advisory

 

Argentina
Published on April 5, 2025

Impact due to strike by the aviation union

Due to the strike by the aviation union in Argentina, we are offering flexibility to our affected passengers.

• If your ticket was purchased by April 5, 2025,

• If your trip was scheduled between April 9, 2025 and April 10, 2025, you may make changes to your itinerary.

• The deadline to start your new trip is April 17, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

Venezuela
Published on January 10, 2025

Closure of Airspace and Land Borders Between Colombia and Venezuela

Due to the closure of airspace and land borders between Colombia and Venezuela, we are providing flexibility for our affected passengers.

• If your ticket was purchased by January 10, 2025,
• If your trip was scheduled between January 10, 2025, and January 13, 2025, you may make changes to your itinerary.
• The deadline to start your new trip is January 20, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

 

United States
Published on January 8, 2025

Wildfires in Southern California

Due to the wildfires in Southern California, we are providing flexibility for our affected passengers.

• If your ticket was purchased by January 7, 2025,

• If your trip was scheduled between January 8, 2025, and January 20, 2025, you may make changes to your itinerary.

• The deadline to start your new trip is January 27, 2025.

Please contact our Call Center or visit our Sales Office if you require further information.

 

 

Chile
Published on November 14, 2024

Aviation union action

Due to the aviation union action currently taking place in Chile, airport services may be affected. We recommend arriving at the airport at least three (3) hours before your flight.

 

 

Peru
Published on November 13, 2024

National Transport Strike

Due to potential impacts on the roads because of the National Transport Strike, which will take place from November 13, 2024, to November 15, 2024, in Peru, we recommend taking measures to arrive at the airport at least three (3) hours before your flight.